AIFST complies with the Australian Privacy Principles (“APPs”) as contained in the Privacy Act 1988 (Cth). The APPs detail how personal information may be collected, used, disclosed, stored and destroyed, and how an individual may gain access to or make complaints about the personal information held about them.
“Personal information” is information or an opinion about an identified individual, or about an individual who is reasonably identifiable.
This policy details how AIFST manages personal information about you. We may update this policy from time to time.
What personal information we collect and hold
The kind of personal information that we commonly collect and hold from you, or about you include your name, address, phone numbers including mobile and fax, your email address, your current employment details, your professional qualifications and industry experience.
When you contact us via a request through our website, we record your name and the contact details you have given to us in that request.
The kind of personal information AIFST collects from you or about you depends upon the nature of your enquiry or request to us.
How we collect and hold personal information
We aim to collect personal information directly from you unless it is unreasonable or impracticable for us to do so. For example, we collect personal information from you or about you from letters, emails, faxes and application forms that you submit to us and telephone calls with us.
In some instances, we may receive personal information about you from third parties, such as your current and past employers in the case of membership applications to verify professional experience criteria under AIFST’s membership criteria.
You can be anonymous or use a pseudonym when dealing with us, unless:
Cookies and use of the website
Online Credit Card PaymentsAIFST uses the NAB Transact E-commerce Payment Gateway for its online credit card transactions. NAB Transact E-commerce processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the NAB Transact E-commerce gateway are secured payments.
Payments are fully automated with an immediate response.Your complete credit card number cannot be viewed by AIFST or any outside party.All transactions are performed under 128 Bit SSL Certificate.
All transaction data is encrypted for storage within NAB Transact E-commerce's bank-grade data centre, further protecting your credit card data.NAB Transact E-commerce is an authorised third party processor for all the major Australian banks.NAB Transact E-commerce at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by AIFST.
Why we collect, hold, use and disclose personal information
We collect, hold, use and disclose personal information from you or about you where it is reasonably necessary for us to carry out our functions and activities. For example, we collect, hold, use and disclose your personal information as necessary to provide notices for member events, AIFST publications and reminders as to membership renewals.If we do not collect, hold, use or disclose your personal information, or if you do not consent, then we may not be able to answer your enquiry, assess and process your membership application or provide you with your entitled membership benefits.
We also collect, hold, use and disclose your personal information for related purposes that you would reasonably expect, such as our administrative and accounting functions.Where we wish to use or disclose your personal information for other purposes, we will obtain your consent.AIFST does not pass on, sell or swap your personal information with anyone, except where we may be required to do so by law or you have requested us to provide you with a service or product and in providing this to you it is necessary to disclose those details to third party contractors engaged by AIFST to provide that service or product.
Where we use your personal information for marketing and promotional communications, you can opt out at any time by notifying us. Opt out procedures are also included in our marketing communications.How we hold and store personal information
Your personal information is held and stored on paper, by electronic means or both. We have physical, electronic and procedural safeguards in place for personal information and take reasonable steps to ensure that your personal information is protected from misuse, interference, loss and unauthorised access, modification and disclosure. This includes the following measures and safeguards:
Destruction and De-identificationWe will retain your personal information while ever it is required for any of our functions or for any other lawful purpose.
Currently, we do not disclose personal information to any overseas recipients.If in the future it is necessary to send personal information to overseas recipients in order to complete any transaction you have entered into with us, we may send personal information to overseas recipients where:
We have procedures in place for dealing with and responding to requests for access to, and correction of, the personal information held about you.In most cases, we expect that we will be able to comply with your request. However, if we do not agree to provide you access or to correct the information as requested, we will give you written reasons why. For further information, please see our Privacy Access, Correction & Complaints Statement or contact us.
We have procedures in place for dealing with complaints and concerns about our practices in relation to the Privacy Act and the APPs. We will respond to your complaint in accordance with the relevant provisions of the APPs. For further information, please see our statement on requests for access, correction of personal information and complaints handling.