Thursday, 16 August 2018
9:00 am to 1:00 pm

Having policies and procedures in place for a food or beverage product recall is one thing, executing them is another.


AIFST is pleased to be partnering with Victual and Bite Communications to present this opportunity for food and beverage manufacturers to participate in a comprehensive workshop to help you develop the skills necessary to implement a program to evaluate and test the recall policies and procedures in place in your business.


This workshop will help you to understand how even the simplest oversights can derail an otherwise sound procedure. You will learn to evaluate the who, what, where, when and why of recalls and how a properly handled recall not only effectively protects the consumer, but also allows for the public image of a company to improve.


Find out:

  • how to maintain a recall plan that is relevant to your business
  • that a mock recall is more than just a traceability exercise
  • whether you have the resources to manage a recall
  • the common pitfalls of recall execution
  • the do's and don'ts of crisis communications
  • what to look for in a product recall insurance policy

The workshop is built around a recall simulation exercise designed to challenge and provide opportunities to learn.


This workshop is suitable for food and beverage business owners, Managers, Food Safety and Quality Assurance Managers, Technical Managers, Food Recall Coordinators and Recall team members.



AIFST Members - $95

Non-members - $160

Not a member? Join online today!


Dates and Locations:





Wednesday 8 August


Carmen’s (TBC)

1.00 – 5.00

Wednesday 15 August

NSW Central Coast

University of Newcastle

1.00 – 5.00

Thursday 16 August


CSIRO, North Ryde

9.00 – 1.00

Wednesday 22 August

Sunshine Coast

The Ginger Factory, Yandina

1.00 – 5.00

Thursday 23 August



1.00 – 5.00



Fiona Fleming - AIFST

Fiona is Managing Director of the Australian Institute of Food Science and Technology (AIFST). She is an experienced Corporate and Regulatory Affairs professional who has been involved in leading and facilitating change and developing management strategies across a portfolio of food policy and regulation matters in global FMCG and NGO environments.

Fiona has more than 30 years’ experience in the food industry in the areas of dairy, seafood, cereal based foods, smallgoods, tea, simmer sauces and pastes, ingredients and infant formula. Fiona has previously worked for a large FMCG company in the role of Group Quality and Corporate Affairs Manager.  In this role she was responsible for providing leadership across Australia and New Zealand in the areas of food policy and regulation; consumer affairs and communication; issues and crisis management and food quality and safety.

Fiona is a Professional member of the Australian Institute of Food Science and Technology. Fiona is currently serving as a Non-Executive Director and Deputy Chair of Healthy Kids. Fiona is a member of Allergy and Anaphylaxis Australia; an Associate Member of the Allergen Bureau and a member of the Australian Institute of Company Directors.


Peter McGee - Victual 

Victual are market leaders in the delivery of tailored risk management strategies for the unique risks faced by the food industry, and will lead the workshop team, which includes experts in product recall preparedness, public relations, policy and regulation, risk management and product recall insurance.

Peter has twenty years’ experience in the risk and insurance industries. He has multiple post-graduate qualifications that combine to provide a unique knowledge base of technical risk understanding complemented with commercial business acumen.


Sonya Rogers - Bite Communications

Bite is a full service communications consultancy with specialist expertise in the food, health and lifestyle sectors. Bite’s service offering spans communications strategy, campaign development and implementation, issues and crisis management, stakeholder engagement, media training, advocacy and lobbying and digital strategy, including social channel growth and community management. Bite is headquartered in Sydney and has a local office in Adelaide.


Sonya is a senior account director with the Bite Communications and has more than 20 years experience in journalism and public relations. With a Bachelor of Arts in Journalism, Sonya began her career as a news journalist for Channel 9 and Channel 10.

For the past 15 years, Sonya has worked as a corporate communications specialist for companies such as BankSA, Sanitarium, Healtheries, Mayne Pharmaceuticals, UniLever, Blackmores, Dairy Farmers, Australian Avocados, Aussie Apples, and the Australian Breakfast Cereal Manufacturers Forum.

Sonya is Bite Communications media relations expert and has an outstanding track record in developing and delivering strong news campaigns on behalf of clients. Her expertise also include issues and crisis management, corporate communications, digital media strategy and stakeholder engagement.